Welcome to InfoCare!

InfoCare is a market leader in providing innovative information technology services and support solutions. Services are our first and only business. Our focus is providing superior support services for our partners and customers.

We handle more than 600.000 service activities yearly. InfoCare offers:

  • The best geographical coverage in Denmark, Finland, Norway and Sweden through our service locations and an extensive service partner network.
  • Highly skilled and certified technicians
  • A full suite of service offerings across a broad product and technology range.
  • An advanced service management suite featuring real-time updates from our field service technicians,  advanced planing and dispatch solutions to manage service events, web access and direct interfaces with major freight carriers.
  • 24×7 availability

Core Services

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On-site technical support and maintenance services, covering all main cities in Denmark, Finland, Norway and Sweden with guaranteed response times down to 2 hours!

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An an authorized service partner for all major international manufacturers and retailers in the Nordic market, we have access to spare parts, service programs and skills needed to minimize downtime.

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With our efficient logistics system, we have a unique control of our forward and reverse logistics. We offer a complete Supply Change Management Solution.

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InfoCare is the single point of contact for your end-users, administrating calls and incidents. We can also provide technical 2nd line support and Diagnostics functions.

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Device as a service. Struggle free handling from from order to replacement with our lifecycle services - including financing!

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Specializing in handling large roll-out projects, equipment reparation and staging servcies. We provide project management and project resources.

Service Coverage

Unique Nordic Coverage!

We cover the Nordic Region from more than 160 locations in close cooperation with selected service partners. All major locations can be served with response times down to 2 hours. Through partnerships with all major international service networks, we are able to deliver professional services in more than 100 countries all over the world!

Some of our Partners and Customers

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Who we are

INFOCARE IS INSTALLING, REPAIRING AND HELPING PEOPLE UTILIZE TECHNOLOGY

We provide services for IT and technological equipment for the professional market. We add value to your products through offering our services with your hardware and software solutions. We are a single point of contact for your end-customers and provide them with extended services.

SERVICE PARTNERS

InfoCare complements your service offering, by being the local delivery organisation in areas you cannot easily reach, or assisting with services outside of your core business area.

END-USERS AND END-CUSTOMERS

InfoCare solveds your problems in an efficient, professional and friendly manner. Our goal is always to deliver on time according to SLA.

KEY FACTS ABOUT INFOCARE

  • Covering the Nordics from more than 160 location in partnership with our serice partners
  • Independent multi-vendor service provider
  • Professional services for IT and technological equipment
  • 1100 employees in Denmark, Finland, Norway and Sweden