Welcome to our world of services!

InfoCare is a Nordic leader in providing innovative information technology services and solutions. Service is our first and only business – we are not a manufacturer or product sales company. Our exclusive focus is providing superior support services on behalf of our customers.

We handle over 650.000 global on-site service events every year. InfoCare offers:

  • A full suite of services across a broad product spectrum via an integrated call management system.
  • A web-enabled, Service Management Suite featuring real-time updates from technician,  advanced planing and dispatch solutions to manage service events, and direct interfaces with major freight carriers.
  • A 24×7 global command center for customer and technician communications, and a technical support group for technicians.
  • A global learning management system to track technician certifications, ensuring the right resource is assigned to each and every service event.

Core Services

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On-site technical support and maintenance, covering all main cities in Denmark, Finland, Norway and Sweden with guaranteed response times down to 2 hours!

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An an authorized service partner for all major international manufacturers and retailers in the Nordic market, we have access to spare parts, service programs and skills needed to minimize technical downtime.

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InfoCare is the single point of contact for your end-users, administrating calls and incidents. We can also provide technical 2nd line support functions.

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With our efficient logistics system, we have a unique control of our forward and reverse logistics. We offer a complete Supply Change Management Solution.

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Specializing in handling large roll-out projects, equipment reparation and staging in throughout the Nordics. We provide project management and project resources. Proven capabilities!

Service Coverage

Nordic presence, Global network

InfoCare spans the globe, bringing service professionals to doorsteps in every major market in more than 100 countries. We can direct dispatch over 8,000 active service technicians around the world. Whatever your particular technology challenges, wherever you reside, we deliver the right resources to fulfill your business requirements

Partners and Customers

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Who we are

INFOCARE IS INSTALLING, REPAIRING AND HELPING PEOPLE UTILIZE TECHNOLOGY

InfoCare provides services for IT and technological equipment for the professional and the consumer market. We add value to your products through offering our services with your hardware and software solutions. We are a single point of contact for your end-customers and provide them with extended services.

SERVICE PARTNERS

InfoCare complements your service offering, by being the local delivery organisation in areas you cannot easily reach, or assisting with services outside of your core business area.

END-USERS AND END-CUSTOMERS

InfoCare solveds your problems in an efficient, professional and friendly manner. We work hard to make sure you have access to the information and entertainment you need and want.

KEY FACTS ABOUT INFOCARE

  • Multi-vendor service provider
  • Nordic presence with more than 60 local service points
  • Provides services for IT and technological equipment
Latest News & Information

Welcome to our new web pages

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Testing blog and news articles

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Helges blog: Planning & Dispach in InfoCare

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