Privacy Policy

InfoCare recognizes the importance of processing data about you as an individual, such as your name, address or e-mail address (“Personal Data”).

This Privacy Notice sets out how the InfoCare Group (“InfoCare”), may use, process and store Personal Data.

If you visit our webpage and/or communicate with us by receiving newsletters or in relation to recruitment, InfoCare may collect and store Personal Data. As InfoCare is committed to protecting and respecting your privacy, this Privacy Notice sets out what Personal Data we collect and store, why this is done, and your rights regarding Personal Data that we hold.

The data controller for Personal Data that we use is InfoCare (as defined above) with the following contact information: Name, Address, Email-addresses and Phone numbers.

In general, you can visit our website without revealing any Personal Data. We track the Internet address of people who visit the site and analyze this data for trends and statistics, but the tracked data does not include Personal Data. If you do not provide the information we request, you can still visit most of our website but you may be unable to access certain options, offers and services.

Why we collect Personal Data, and what information we collect

We collect, store and use Personal Data for different reasons, depending on who you are and how the Personal Data is collected. We collect information for some or all of the following reasons:

  • In order to provide information about our products and services, including sending newsletters, we use email addresses. Use of your email address is based on your consent.
  • In order to answer any inquiries, we collect your name, phone number, email address and any other personal information included in your inquiry. Our processing of Personal Data is based on a balancing of interests, and we have concluded that collection and use of this Personal Data is necessary to answer your questions.
  • For recruiting purposes, we may collect and store your CV, application, certificates and references. Use of this personal information is based on your consent.
  • To obtain information regarding your use of our website, we use cookies. Our processing of Personal Data is based on a balancing of interests, and we have concluded that collection and use of cookies is necessary to improve our website and to provide you with more tailored information when you return to the website. You may set your browser to tell you when you receive a cookie, and to refuse to receive it.

 

Sharing of Personal Data with third parties
InfoCare does not share Personal Data with third parties unless you have consented to allow us to do so, or for legal reasons. InfoCare uses third party data processors to collect, store or in other ways process Personal Data on our behalf. We have entered into data processing agreements with all data processors we work with in order to ensure information security. InfoCare does not transfer Personal Data to countries outside the EU/EEA.

Storing of personal data
If you do not request us to stop using Personal Data, we retain Personal Data for as long as required by law. Personal Data that we have collected based on your consent is deleted if you withdraw your consent. Personal Data used to perform an agreement with you is deleted as soon as all obligations of the agreement is carried out.

Your rights
In connection with our collection, storage and use of Personal Data, you have the right to request access, rectification or erasure. Further, you have the right to restrict our processing, to object to our processing and to port Personal Data elsewhere (data portability).

To exercise your rights, please contact us at email: gdpr.request@infocare.com.
We will respond to your inquiry as soon as possible, and at the latest within 30 days.

If you wish to exercise your rights, we will require that you confirm your identity by providing additional information. We do this to ensure that third parties are not given access to Personal Data.

Complaints
If you believe that our collection, storage and use of Personal Data does not comply with our privacy notice or does not comply with privacy law, you may complain to the local data protection authority.

Changes to our Privacy Notice
InfoCare may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

 

InfoCare Recruitment Privacy Notice

The InfoCare Group, and its subsidiaries and affiliates (“InfoCare”, “us” or “we”), understand that your privacy is important to you. InfoCare subsidiaries and affiliates may process your personal data in our capacity as data controllers. We are committed to respecting your privacy and protecting your personal data, which is any information that can identify you as an individual person. This Recruitment Privacy Notice (“Privacy Notice”) describes how we handle and protect your personal data in connection with InfoCare’s recruiting processes and programs.

This Privacy Notice only applies to the personal data of job applicants, potential candidates for employment or partnership, and those who participate in our recruiting programs and events. This personal data is submitted directly to InfoCare through the application process and follow-up communications and/or through alternative channels (e.g., via professional recruiting firms). InfoCare may also collect and process your personal data should we engage in due diligence related to a potential corporate acquisition of your current employer (e.g., if you are part of the senior leadership team of a target company). This Privacy Notice does not apply to our employees, contractors or clients, or to other personal data that InfoCare collects for other purposes.

We will process your personal data in accordance with this Privacy Notice, unless such processing conflicts with the requirements of applicable law, in which case, applicable law will prevail.

By submitting your personal data to us, either as an open unannounced application, or apply for an announced open position, you acknowledge that:

– You have read and understood this Privacy Notice and agree to the use of your personal data as set out herein.

– You are not required to provide any requested information to us, but your failure to do so may result in not being able to continue your candidacy for the job for which you have applied.

– All of your representations are true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related information of an adverse nature.

– Providing any inaccurate information may make you ineligible for employment.

This Privacy Notice does not form part of any contract of employment offered to candidates hired by InfoCare.

Personal data we collect

The types of personal data that we request from you and the ways that we process it are determined by the requirements of the country in which the role you apply for is located, and not the country in which you reside. Should you apply to more than one location or should the role to which you apply be available in more than one country, the types of personal data we request from you and the ways that we process it are determined by the requirements of all the countries in which the position is located.

We usually collect personal data directly from you when you apply for a role with us, such as your name, address, contact information, photographs and videos, work and educational history, achievements, identity documents, and test results. If you receive an offer from us, we may then conduct a background check and, to the extent permitted by applicable law, we may also collect data related to criminal offences and proceedings. We also collect similar personal data about you from third parties, such as professional recruiting firms, your references, prior employers, InfoCare employees with whom you have interviewed or who recommended your candidacy, and, to the extent permitted by applicable law, employment background check providers. We may also collect personal data about you online to the extent that you have chosen to make this information publicly available. For example, we may find your profile on professional social media websites (such as LinkedIn), and contact you about suitable roles.

Sensitive personal data is a subset of personal data that includes ethnicity, health, trade union membership, philosophical beliefs, sexual orientation, and other categories as prescribed by law. We may collect sensitive personal data about a candidate to the extent permitted to do so by applicable laws and to support our efforts to create an inclusive and diverse work environment. We may also collect sensitive personal data to the extent that a candidate chooses, without being asked, to voluntarily disclose it during the recruiting process.

Use of your personal data

We collect and use your personal data for legitimate human resources and business management reasons, including:

– identifying and evaluating candidates for potential employment, as well as for future roles that may become available

– maintaining records in relation to recruiting and hiring

– ensuring compliance with legal requirements-

– fostering our diversity and inclusion programs and practices

– conducting criminal history checks to the extent permitted by applicable law, and if you receive an offer from us

– protecting our legal rights to the extent authorized or permitted by law; or

– emergency situations where the health or safety of one or more individuals may be endangered.

Legal basis for processing your personal data

Our processing of your personal data for the purposes mentioned above is based:

– in part, on our legitimate business interest in evaluating your application to manage our relationship with you, to ensure that we recruit appropriate employees, and to evaluate and maintain the efficacy of our recruiting process more generally;

– in part, on our performing contractual and precontractual measures relating to our potential employment relationship with you;

– in part, on our complying with applicable law with regard to personal data necessary to satisfy our legal or regulatory obligations

– in part, on your consent, if we offer you the opportunity to participate in our optional recruiting programs or if we collect sensitive personal data, to the extent permitted by applicable law. 

Background screening

If you receive an offer from us, we may conduct a background check on you or instruct a third party to do so on our behalf. Background screening will only be done where permitted by law applicable to the location where the position is located and to the extent necessary and proportionate to the role that you are being offered. A background check will only involve criminal background data to the extent permitted in your specific jurisdiction. Our legal basis for background screening is our need to perform precontractual measures related to establishing our employment relationship. If background screening is required for your application, you may be contacted by a third-party background screening service provider to request authorization for the release of your information, and at that time you will be provided with further information about the process and what personal data it might involve.

Data recipients and international data transfers

Your personal data may be accessed by administrative personnel, recruiters and interviewers working in the country where the position for which you are applying is based.

We maintain processes designed to help ensure that any processing of personal data by third party service providers is consistent with this Privacy Notice and protects the confidentiality, availability, and integrity of your personal data in compliance with applicable law. Where required by law, we put in place additional legal mechanisms designed to help ensure adequate data protection of your personal data in a third country. If you would like more information about these legal mechanisms, which may include the EU’s Standard Contractual Clauses, please contact us at the address provided at the end of this Privacy Notice.

In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

Data retention

If you accept an offer of employment with us, any relevant personal data collected during your pre-employment period will become part of your personnel records and will be retained in accordance with specific country requirements and with the privacy notice applicable to all InfoCare employees, which will be provided during the on-boarding process.

If we do not employ you, we may nevertheless continue to retain and use your personal data for a period of time (which may vary depending on the country) for system administration purposes, to consider you for potential future roles, and to perform research. Thereafter, we retain a minimal amount of your personal data to record your recruiting activity with us.

We may want to remain in contact with you and consider you for future employment opportunities. In such an event, we will seek your consent to include you in one of our recruiting programs that provides you ways to further learn about and stay in touch InfoCare, either prior to or after you formally apply for a job opportunity. Participation in these recruiting programs is entirely optional.

Security

We use generally accepted standards of technical and operational security to protect personal data. Only authorized personnel of InfoCare and of our third-party service providers are permitted to access personal data, and these employees and third-party service providers are required to treat this information as confidential.

Your rights

We take reasonable steps that are designed to keep your personal data accurate, complete, and up to date for the purposes for which it is collected and used. We also have implemented measures that are designed to help ensure that our processing of your personal data complies with this Privacy Notice and applicable law.

In accordance with applicable law, you may have one or more of the following rights:

a right to request a copy of the personal data that we hold about you and details of how we use that information:

– a right to amend or rectify your personal data if any of the information held about you is incorrect or out of date

– a right to portability of your personal data

– a right to request erasure of your personal data

– a right to demand that we cease the processing of your personal data or that we restrict the processing of your personal data

– a right to withdraw your consent to the processing of your personal data, to the extent our processing relies on your consent as the lawful basis for processing. This right may not apply if there are other legal justifications to continue processing or we need to retain certain personal data where required or permitted under applicable law; and/or

– a right to provide us with instructions as to the processing of your personal data in case of death.

In addition, and where granted by applicable law, you may have the right to lodge a complaint with a competent data protection authority.

If you would like to make a request to access, review, correct, delete or port the personal data we have collected about you, to assert a right with regard to your personal data, or to discuss how we process your personal data, please contact InfoCare HR in the country where application is submitted.

To help protect your privacy and security, we will take reasonable steps to verify your identity before granting you access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Depending upon the circumstances and the request, we may not be permitted to provide access to personal data or otherwise fully comply with your request; for example, where producing your information may reveal the identity of someone else. We reserve the right to charge an appropriate fee for complying with your request where allowed by applicable law, and/or to deny your requests where, in the Firm’s discretion, they may be unfounded, excessive, or otherwise unacceptable under applicable law.