Support Services

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It is great to have quick and easy access to assistance whenever an IT problem occurs to reduce the business impact. InfoCare provides both on-site and remote support, with different service levels depending on the need and urgency. We can be the single point of contact for your end-users, administrating calls and incidents, or we can be your technical 2nd line support function. Our support organizations work with a wide variety of different customers, and they always focus on delivering a great end-user experience.

Support Services Offerings:
Single Point of Contact (SPOC)
Incident Management
Service Desk
Help Desk
Desk Side Support
Chat Support
Web based self-service Portals

Contact us for more information or request an offer